In 1996, the company made a corporate decision to stop doing domestic removals and to concentrate fully on the commercial relocation market. This lead to the company joining the Commercial Movers Group (CMG), part of the British Association of Removers (BAR).
During December 2000, the company managed to acquire Haggers Removals and Storage in Rainham, Essex, which is where ROC is based today. With this acquisition came all of their clients, staff, vehicles and 6500 storage containers. In 2001, ROC Removals Limited won the coveted Commercial Mover of the Year award sponsored by Hays Rentacrate.
In 2001, the company also introduced a new management team and Bill Price, the current Chairman, was appointed. The company survived the general industry wide decline in business by bringing in new experienced managers to drive the company forward!